Piyanos Hotel Assistant does everything a capable receptionist does — from reservations to concierge, folios to voice calls. You pay the integration fee; you scale consumption with your own keys.
No credit card required · Live the same day
We provide the integration and platform service. Consumption resources — the AI model, voice service and SIP line — can be brought via your own accounts, or used through us within your quota.
Enter your hotel info, connect your channels and — if you like — your own LLM/voice keys.
Upload your knowledge base so the assistant learns your hotel. Usually live the same day.
Let guests start chatting. Track usage and cost in real time from the admin panel.
Not just reservations — a full digital reception experience.
WhatsApp, Telegram, Messenger, Instagram, web widget and voice — one brain.
Claude-powered agentic reasoning: checks availability, creates reservations, fetches folios.
A RAG knowledge base grounds every answer in your hotel’s real information — no hallucinations.
Turkish, English, Russian, Arabic — auto-replies in the guest’s language.
Internal PMS, HotelRunner, Beds24 or your own system — adapter architecture.
Tenant isolation (RLS), encrypted credentials, consent management, data export/erasure.
A monthly integration service fee. Included quota plus the freedom to bring your own keys (BYO). A fixed fee does not mean unlimited use; beyond the quota it’s token-based billing or BYO.
Single hotel, core digital reception
Small starter usage quota included
Multi-channel, for growing hotels
Mid-tier usage quota included
Voice, revenue management & compliance
High usage quota included
Multi-property, SSO, self-host
Custom quota, negotiable
14-day free trial on all plans · ~2 months off with annual billing · VAT excluded
The monthly fee is an integration service fee: the platform, your tier’s modules, the admin panel, hosting of the integration layer, support and an included usage quota. Consumption resources — AI model tokens, voice service, SIP line — are covered by your own accounts (bring-your-own) beyond the quota, or via token-based billing.
Yes. Each hotel can connect its own LLM provider (Claude, OpenAI, Gemini, Ollama) and its own voice/SIP provider (e.g. Twilio, Netgsm). Your keys are stored encrypted and you pay the provider directly.
A fixed monthly fee does not mean unlimited use. When you exceed the included quota you either switch to your own keys or pay token-based usage. You can track your usage in real time from the admin panel.
Turkish, English, Russian and Arabic. The assistant replies in whatever language the guest writes in.
After connecting your hotel information and channels you can usually go live the same day. Enterprise setups include dedicated onboarding.
14 days free. No credit card. Live the same day.
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